Bus Rush: Color Jam — Support
Need help or found a bug? We're happy to help.
Contact
Email us at calastudio@icloud.com. Please include your iPhone model and iOS version if you're reporting a problem. We usually reply within 2 business days.
FAQ
- I bought coins but didn't receive them.
- Close the app completely and open it again. Purchases are processed by Apple and are delivered as soon as the App Store confirms them. If they still don't appear, write to us with the date of the purchase.
- How do I get a refund?
- Refunds are handled by Apple. Visit reportaproblem.apple.com.
- Will I lose my progress if I delete the app?
- Yes. Your progress is stored only on your device.
- How do I turn off music, sounds or vibration?
- Tap the gear icon on the home screen or during a level.
Español
Contacto
Escríbenos a calastudio@icloud.com. Si nos cuentas un problema, indica tu modelo de iPhone y versión de iOS. Solemos responder en 2 días laborables.
Preguntas frecuentes
- Compré monedas y no las he recibido.
- Cierra la app por completo y vuelve a abrirla. Las compras las procesa Apple y se entregan en cuanto el App Store las confirma. Si siguen sin aparecer, escríbenos indicando la fecha de la compra.
- ¿Cómo pido un reembolso?
- Los reembolsos los gestiona Apple en reportaproblem.apple.com.
- ¿Pierdo mi progreso si borro la app?
- Sí. El progreso se guarda solo en tu dispositivo.
- ¿Cómo quito la música, los sonidos o la vibración?
- Toca el engranaje en la pantalla de inicio o durante un nivel.