Mirror Loop — Support

Need help? Write to calastudio@icloud.com and we'll get back to you as soon as we can. Please include your device model and iOS version.

How do I play?

Tap the gold mirrors to rotate them and guide the beam of light. Each level has a goal: light up every diamond receiver (Light Path), bring the beam back to its gold port (Closed Loop), or do both at once (In Sync).

What do the pieces do?

• Gold mirrors rotate when you tap them.
• Silver mirrors with two anchors are fixed.
• Blocks stop the beam.

How do I get three stars?

Solve the level in the minimum number of turns. Up to two extra turns earns two stars.

I'm stuck. What can I do?

Undo is always free. A hint costs 10 coins and points to one mirror to turn; checking it again for the same board is free. Restarting a level you have already touched costs 5 coins. You earn coins the first time you solve each level and by completing the daily challenge.

When does the daily challenge change?

Every day at 00:00 UTC. It's the same for all players and works offline.

How do I change the language?

Go to Settings in the app and choose System, Español or English.

I bought coins but didn't receive them.

Purchases are processed by Apple. Make sure you're connected to the internet and reopen the app; pending purchases are delivered automatically. If they still don't appear, contact us with the date of the purchase.

Can I get a refund?

Refunds are handled by Apple. You can request one at https://reportaproblem.apple.com

Will my coins move to a new iPhone?

Your coin balance is stored on the device and is not synced, and coins can't be restored like a permanent purchase.

How do I start over?

Go to Settings in the app and tap "Reset progress". Your coins and the rewards you've already received are kept.